This item is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
Healing Ointment forms a protective layer to enhance skin's natural moisture barrier function for up to 8 hours
Healing balm helps lock in moisture while you sleep
A balm formulated to temporarily protect, soothe and hydrate dry skin
Face and body balm is suitable for dry, cracked and chafed skin, also suitable for eczema-prone skin
Gentle, non-irritating, vegan formula can be used on the face, body, hands and feet
After 1 week, skin feels deeply hydrated, more comfortable, and looks smoother - results from CeraVe's 3-Step Slugging Routine, see below for instructions
Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890
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