Description  

Description

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• A protective and soothing shower gel: Sanex BiomeProtect Micellar Comfort Shower Gel gently cleanses and protects the skin while soothing dryness thanks to its enriched Omega 3 formula.
• Skin-friendly: The formula of this sulfate-free shower gel helps to moisturize the upper layers of the epidermis and nourish the good bacteria of the skin microbiome, the skin's first line of defense.
• Innovative formula: This shower gel with an advanced formula contains an exclusive complex of prebiotics and postbiotics to strengthen the skin's microbiome and make it more effective against external influences.
• Application: Use this shower gel for both women and men according to your habits, like any classic detergent. After washing, rinse thoroughly with clear water and avoid contact with eyes.
• Experts in healthy skin: The Sanex brand helps you keep your skin healthy with its wide range of hygiene products with non-aggressive formulations that help care for your skin daily.

Shipping & Return  

Shipping & Return

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Returns & Exchanges

• Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
• Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
• The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
• Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
• Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
• Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
• Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
• We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
• Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
• Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890