Description  

Description

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• Children's Shampoo: Specifically designed for children, this shampoo is gentle and safe for their delicate hair and scalp.
• Hypoallergenic and pH Balanced: Hypoallergenic and balanced pH, ensuring it is suitable for children's sensitive skin and eyes.
• Free from Colorants, Phthalates, Sulfates, Alcohol, and Soap: The formula is free from colorants, phthalates, sulfates, alcohol, and soap, making it a safe and gentle choice.
• Gently Cleanses and Softens: Effectively cleanses the hair, leaving it soft and smooth after each use.
• Formulated to Dissolve Knots and Tangles: Specifically formulated to dissolve knots and tangles during bath time, making haircare a more enjoyable experience.
• Three-Step Routine for Knot Removal: Use it in our three-step routine to dissolve 75% more knots and tangles compared to using shampoos without conditioning agents.
• Delicate Hair Care Line: Our hair care line for children is formulated to be gentler

Shipping & Return  

Shipping & Return

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Returns & Exchanges

• Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
• Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
• The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
• Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
• Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
• Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
• Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
• We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
• Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
• Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890